q444's Privacy Policy & Data Protection

1.1 Information You Provide Directly

When you create an account on q444, complete a transaction, or contact our support team, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket or bank account number)

1.2 Automatically Collected Information

When you browse our platform, we automatically record certain information, including:

• IP address and device type
• Browser and operating system information
• Pages visited on our site and duration of visits
• Game activity logs and transaction history
• Information obtained through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may collect limited information from trusted third-party services. This information is used only to confirm your identity and ensure secure transactions.

2.1 Service Delivery & Operations

q444 uses your information to operate the platform smoothly, manage your account, and deliver the services you request. This includes:

• Account registration and management
• Processing financial transactions (deposits and withdrawals)
• Providing VIP program and bonus benefits
• Improving customer support services

2.2 Security & Fraud Prevention

We use your data to keep your account and financial information secure. This information is essential for detecting suspicious activity, preventing fraud, and ensuring responsible gaming. q444 never accesses your data unnecessarily.

2.3 Communication & Notifications

Using your email or mobile number, we may contact you regarding the following:

• Important account-related notifications
• Transaction confirmation messages
• Security alerts and verification codes
• Relevant promotional messages, with your consent

You may opt out of marketing communications at any time. However, it may not be possible to disable service-related essential notifications.

2.4 Platform Improvement & Analytics

We analyze aggregated and anonymized data to improve our service quality, develop new features, and enhance the user experience. No individual is identified in this analysis.

3.1 Sharing Information with Third Parties

q444 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment processing partners (bKash, Nagad, Rocket and associated banks) — only to complete transactions
• Identity verification and KYC service providers — for account security
• Technical infrastructure partners — for platform operations

All these partners operate under strict confidentiality agreements and are required to use your information only for specified purposes.

3.2 Legal Obligations

We may be required to disclose your information in response to legal requirements, court orders, or valid requests from government authorities. In such cases, we will always provide only the minimum necessary information and will attempt to notify you within the limits of the law.

3.3 Business Changes

In the event of a future business merger, acquisition, or restructuring, your information may be transferred to the new operating entity. In such circumstances, you will be given advance notice and the same privacy protections will be maintained.

4.1 What Cookies Are and Why We Use Them

Cookies are small text files stored on your device. q444 uses cookies for the following purposes:

• Essential cookies: Keeping login sessions active and ensuring security
• Functional cookies: Remembering your preferences and settings
• Analytics cookies: Analyzing site usage patterns (anonymized)

4.2 Cookie Controls

You can control or delete cookies through your browser settings. Keep in mind, however, that disabling essential cookies may prevent some platform features from working correctly. We recommend reviewing your browser's privacy settings appropriately.

6.1 Information for Active Accounts

While your account is active, we retain all your information. This is necessary because this information is used to manage your account, maintain transaction history, and keep VIP benefits in place.

6.2 After Account Closure

Even after your account is closed, some information must be retained for a specified period due to legal and regulatory obligations. Once that period has passed, information is securely deleted or anonymized. Financial transaction records and identity verification information generally need to be retained for a longer period.

6.3 Analytics Data

Anonymized analytics data may be retained for a longer period for service improvement purposes. However, no individual can be identified from this information.

As a user of q444, you have the following rights regarding your own information:

To exercise these rights, please contact our support team. We are committed to responding to valid requests as quickly as possible. However, some requests may not be fully fulfillable due to legal obligations or security reasons.

q444 strictly provides services only to those aged 21 or above. We do not intentionally collect any personal information from minors. If we become aware that we hold information about a minor, we will immediately close that account and delete the information.

If a parent or guardian suspects that their minor child has registered on our platform, please contact our support team immediately.

q444 may update this privacy policy from time to time. Changes may occur due to service updates, legal obligations, or security improvements.

For significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a notification when you log in to the platform
• Updating the "Last updated" date on this page

Continued use of the platform after an update will be taken as your agreement to the new terms. If you do not agree to the changes, the option to close your account will always be available.