q444 — Legal Document

q444 Terms & Conditions

Please read these terms carefully before using our platform. All rules regarding account registration, bonuses, payments, and responsible gaming are detailed here.

Last Updated: January 2026

These Terms & Conditions ("Terms") govern the use of the q444 platform and all its services. When you open an account or use any service on q444, you are considered to have fully agreed to these Terms. If you disagree with any part of these Terms, please refrain from using our services.

Table of Contents

Section 1

Definitions & Introduction

The following words and phrases used in these Terms have the meanings set out below:

  • "Platform" means the q444 website and all services associated with it.
  • "User" or "You" means any person registered on the Platform.
  • "We" or "q444" means the entity that operates the Platform.
  • "Account" means a user's personal registered profile.
  • "Balance" means the total amount held in an account.
  • "Bonus" means any incentive benefit offered by q444.

q444 is an online gaming platform that provides various entertainment services to Bangladeshi users, including casino games, slots, and sports betting. These Terms form a legally binding agreement between q444 and its users.

Section 2

Eligibility & Age Requirement

To open an account and use services on q444, you must meet the following eligibility criteria:

21+ Minimum Age: You must be 21 years of age or older. This platform is strictly prohibited for minors.
Legal Capacity: You must have the legal capacity to enter into a binding agreement.
One Account: Each person may hold only one account. Creating or operating multiple accounts is strictly prohibited.
Acting on Your Own Behalf: You may only operate an account in your own name and on your own behalf. Placing bets or using services on behalf of another person is prohibited.

q444 may at any time request relevant documents for age verification or identity confirmation. Deposits, withdrawals, or bonus benefits may be temporarily suspended until verification is complete.

Section 3

Account Registration

When registering an account on q444, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in account cancellation.

3.1 Information Required at Registration

  • Full name (as per National ID card)
  • Correct date of birth
  • Active mobile number
  • Active email address
  • Valid address in Bangladesh

3.2 Responsibility to Update Information

It is your responsibility to notify q444's support team immediately if any of your registered information changes. q444 will not be held liable for any issues arising from outdated or incorrect information.

3.3 KYC Verification

q444 may at any time request KYC (Know Your Customer) verification to confirm your identity. This may require submitting a copy of your National ID card, passport, or other government-issued document.

Section 4

Account Security

Ensuring the security of your account is entirely your responsibility. Please follow the security guidelines below:

  • Keep your login credentials (username and password) completely confidential.
  • Do not allow anyone else to access your account or share your password.
  • Change your password regularly and use a strong password.
  • Be cautious when logging in on public Wi-Fi or shared devices.
  • If you notice any unusual activity on your account, contact support immediately.

q444 will not be held liable for financial or any other loss resulting from unauthorised third-party access, unless it is proven that the loss was caused by q444's own negligence.

Section 5

Deposits & Withdrawals

q444 ensures secure transactions through Bangladesh's most widely used mobile banking and banking channels.

5.1 Accepted Payment Methods

q444 currently supports the following payment methods: bKash, Nagad, Rocket and bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Additional payment methods may be added in the future.

5.2 Deposit Limits

Minimum Deposit: A minimum of ৳200 must be deposited per transaction for each method.
Deposit Processing: Account balance is updated promptly after a successful payment. Contact support if there is a delay.

5.3 Withdrawal Rules

Minimum Withdrawal: ৳800.
Processing Time: Approved withdrawals are generally completed within 5–30 minutes.
Verification Requirement: Account verification must be completed before withdrawal. Where applicable, bonus wagering requirements must be met.
Withdrawal via Same Method: q444 may request that withdrawals be made through the same method used for the deposit.

q444 reserves the right to suspend or cancel withdrawals if fraud, money laundering, or any other suspicious activity is detected.

Section 6

Bonuses & Promotions

q444 offers its users various types of bonuses and promotional benefits. Specific conditions must be met to use these benefits.

6.1 Welcome Bonus

New users will receive a 200% bonus of up to ৳10,000 on their first deposit. For example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000. Or depositing ৳12,000 gives a maximum bonus of ৳10,000 for a total balance of ৳22,000.

6.2 Wagering Requirements

The wagering requirement for bonuses is 10 times (10x), applicable only to the bonus amount (not the deposit amount). For example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before withdrawing winnings from the bonus.

6.3 General Bonus Terms

  • Bonuses are for personal use only and are non-transferable.
  • A bonus offer applies once per person or household.
  • q444 reserves the right to withdraw, modify, or expire any bonus.
  • If bonus abuse or an attempt to exploit the bonus system is detected, the bonus may be cancelled and the account suspended.
  • Each bonus offer may have a specific expiry period, which will be stated in the details of that offer.
Section 7

Gaming Rules

The following gaming rules on q444 apply to all users:

7.1 Game Outcomes

All game outcomes are determined through a Random Number Generator (RNG) or a live dealer. q444 ensures a fair and transparent gaming experience. If a technical error affects a game outcome, q444 may void that round and refund the wagered amount.

7.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. Placing bets outside these limits will not be possible.

7.3 Technical Issues

If the internet connection is lost or the system crashes during a game, q444 will attempt to restore the game from the last saved state. However, this may not always be possible. In such cases, q444's decision will be considered final.

7.4 Sports Betting

For sports betting, match results are determined based on official sources or announcements from the relevant sports governing body. In disputed situations, q444's decision is final.

Section 8

Prohibited Activities

The following activities are strictly prohibited on q444:

  • Money laundering or use of illegal funds.
  • Fraud, deception, or any form of dishonest conduct.
  • Artificial exploitation or abuse of the bonus system (bonus hunting).
  • Playing games using automated bots or software.
  • Operating multiple accounts.
  • Colluding with other users to exploit the system.
  • Attempting to make unauthorised changes to the platform's software or systems.
  • Registering an account with false or fraudulent information.
  • Placing bets on behalf of others or using their funds.

If any prohibited activity is detected, the relevant account will be immediately closed, all bonuses will be forfeited, and legal action may be taken if necessary.

Section 9

Responsible Gaming

q444 is firmly committed to responsible gaming. Gaming should be a form of entertainment, not a cause of financial problems.

  • You can set daily or weekly deposit limits for yourself.
  • Contact support for a temporary break (cooling-off period) or long-term self-exclusion.
  • If you notice signs of problem gaming, seek help immediately.
  • Avoid gaming while under the influence of alcohol or drugs.

More detailed information on responsible gaming is available on our Responsible Gaming page.

Section 10

Privacy & Data Protection

q444 gives the highest priority to protecting users' personal information. We use SSL encryption technology to keep all data transfers secure.

Details on how your personal information is collected, used, and stored are provided on our Privacy Policy page. The privacy policy is an integral part of these terms and conditions.

q444 never sells your personal information to third parties. However, it may share limited information with trusted partners for service operations, as stated in the privacy policy.

Section 11

Intellectual Property

All content on the q444 platform — logos, designs, software, text, graphics, videos, and other materials — are the intellectual property of q444 or its licensors.

  • Copying, distributing, or using any content from the platform beyond personal use is prohibited.
  • q444's logos or brand materials may not be used without written permission.
  • Game content displayed on the platform is the intellectual property of the respective game provider.
Section 12

Limitation of Liability

To the maximum extent permitted by applicable law, q444 will bear no liability in the following cases:

  • Technical errors, system outages, or failures of third-party services.
  • Financial losses arising from a user's gaming activity.
  • Any loss resulting from a user's negligence or breach of these terms and conditions.
  • Unforeseen circumstances (force majeure) — natural disasters, cyberattacks, etc.
  • Losses caused through third-party websites or services.

q444's total liability for any single incident shall be limited to an amount equal to the relevant user's total deposits over the preceding three months.

Section 13

Service Changes

q444 reserves the right to make the following changes at any time, with or without prior notice:

  • Modification, addition, or removal of any part of these terms and conditions.
  • Changes to the platform's services, games, or features.
  • Changes to payment methods, limits, or conditions.
  • Changes to the bonus or promotion structure.

For significant changes, q444 will notify users via their registered email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.

Section 14

Account Closure

q444 may temporarily suspend or permanently close an account in the following circumstances:

14.1 Closure by q444

  • Serious breach of the terms and conditions.
  • Evidence of fraud or deception.
  • Suspicion of money laundering.
  • Account inactive for an extended period (with prior notice).

14.2 Closure by the User

You may request account closure at any time by contacting support. Before the account is closed, you must withdraw your balance (subject to wagering requirements being met).

Section 15

Dispute Resolution

Any dispute or complaint between q444 and a user will be resolved through the following process:

15.1 First Step

For any complaint or dispute, first contact our support team. Most issues are resolved at this stage.

15.2 Formal Complaint

If the matter is not resolved through support, you may submit a formal complaint. q444 will respond within a reasonable time from receipt of the complaint.

15.3 Final Resolution

If no resolution is reached through mutual discussion between both parties, the matter will be resolved through an alternative dispute resolution method agreed upon by both parties.

Section 16

Contact Us

If you have any questions or comments about these terms and conditions, please contact us:

Email: [email protected]
Live Chat: Available 24/7 — in Bengali and English

Our support team is available around the clock to assist you.